Unlock Unbreakable Customer Loyalty:
Empower your Relationship Bankers to build unbreakable customer relationships and never lose a customer again, by equipping them with the proven code that also dramatically increases NPS, and ensures lasting loyalty
Unlock Unbreakable Customer Loyalty:
Equip your Relationship Bankers with the proven code to build lasting, unbreakable customer relationships,
dramatically increase NPS, and ensure they never lose a valuable client again.
Unlock Unbreakable Customer Loyalty:
Equip your Relationship Bankers with the proven code to build lasting, unbreakable customer relationships, dramatically increase NPS, and ensure they never lose a valuable client again.
This workshop provides a repeatable, structured approach, that transforms everyday customer interactions into long-term, trust-driven relationships — all while reducing stress and increasing efficiency.
Master the Art of
Trust-Based
Conversations
Your bankers will learn how to move beyond transactional conversations, and build authentic connections in minutes. By using strategic conversation frameworks, they’ll engage customers in ways that foster loyalty, increase referrals, and position them as trusted advisors.
Implement a High-Impact Engagement
System
Forget random 'tick-box' customer check-ins. Your team will walk away with a structured, repeatable system, to ensure every interaction is meaningful, time-efficient, adds value, and drives real results—without adding to their workload.
Reduce Stress Through Smarter Portfolio
Management
Instead of feeling overwhelmed by an ever-growing client task list, Relationship Bankers will learn a 90-minute weekly rhythm that keeps them in control of their portfolios. They’ll manage time better, respond faster to client requests, prioritize high-value opportunities, and avoid burnout
Strengthen Client Loyalty with The
Loyalty Loop Formula
Keeping customers engaged between meetings is crucial.
We share the secret, proven method used by top bankers all around the world, to nurture relationships passively—ensuring customers feel valued, even when they aren’t actively interacting with their banker
Develop a Custom Action Plan for
Immediate Results
Knowledge without execution is wasted. That’s why every participant will create a 30-day action implementation blueprint during the workshop. They’ll know exactly how to apply what they’ve learned the very next day —leading to quick wins, and long-term success
This workshop provides a repeatable, structured approach, that transforms everyday customer interactions into long-term, trust-driven relationships — all while reducing stress and increasing efficiency.
Master the Art of
Trust-Based Conversations
Your bankers will learn how to move beyond transactional conversations, and build authentic connections in minutes. By using strategic conversation frameworks, they’ll engage customers in ways that foster loyalty, increase referrals, and position them as trusted advisors.
Implement a High-Impact Engagement System
Forget random 'tick-box' customer check-ins. Your team will walk away with a structured, repeatable system, to ensure every interaction is meaningful, time-efficient, and drives real results—without adding to their workload.
Reduce Stress
Through Smarter Portfolio
Management
Instead of feeling overwhelmed by an ever-growing client task list, Relationship Bankers will learn a 90-minute weekly rhythm that keeps them in control of their portfolios. They’ll manage time better, respond faster to client requests, prioritize high-value opportunities, and avoid burnout
Strengthen Client Loyalty with
The Loyalty Loop
Formula
Keeping customers engaged between meetings is crucial.
We share the secret, proven method used by top bankers all around the world, to nurture relationships passively—ensuring customers feel valued, even when they aren’t actively interacting with their banker
Develop a Custom Action Plan for Immediate Results
Knowledge without execution is wasted. That’s why every participant will create a 30-day action implementation blueprint during the workshop. They’ll know exactly how to apply what they’ve learned the very next day —leading to quick wins, and long-term success
This workshop provides a repeatable, structured approach, that transforms everyday customer interactions into long-term, trust-driven relationships — all while reducing stress and increasing efficiency.
Master the Art of Trust-Based Conversations
Your bankers will learn how to move beyond transactional conversations, and build authentic connections in minutes. By using strategic conversation frameworks, they’ll engage customers in ways that foster loyalty, increase referrals, and position them as trusted advisors.
Implement a High-Impact Engagement System
Forget random 'tick-box' customer check-ins. Your team will walk away with a structured, repeatable system, to ensure every interaction is meaningful, time-efficient, and drives real results—without adding to their workload.
Reduce Stress Through Smarter Portfolio Management
Instead of feeling overwhelmed by an ever-growing client task list, Relationship Bankers will learn a 90-minute weekly rhythm that keeps them in control of their portfolios. They’ll manage time better, respond faster to client requests, prioritize high-value opportunities, and avoid burnout
Strengthen Client Loyalty with The Loyalty Loop Formula
Keeping customers engaged between meetings is crucial.
We share the secret, proven method used by top bankers all around the world, to nurture relationships passively—ensuring customers feel valued, even when they aren’t actively interacting with their banker
Develop a Custom Action Plan for Immediate Results
Knowledge without execution is wasted. That’s why every participant will create a 30-day action implementation blueprint during the workshop. They’ll know exactly how to apply what they’ve learned the very next day —leading to quick wins, and long-term success
Your team’s success is your success. Give your Relationship Bankers the edge they need to increase customer NPS and loyalty. The Customer Captivation Code is a simple to follow step-by-step roadmap to 'wow' customers...
Eliminate Costly Customer Churn
Equip your team with strategies to build relationships so strong, that customers become fiercely loyal, and never consider leaving.
Skyrocket Net
Promoter Score (NPS)
Learn the specific techniques that transform satisfied customers into enthusiastic promoters of your bank.
Drive Organic
Growth Through Unstoppable
Referrals
Turn loyal customers into powerful advocates, who actively bring in new ideal clients to your business.
Deepen Customer Engagement for Increased Wallet
Share
Discover how to move beyond transactional relationships, and become your clients' trusted financial partner.
Master a Proven
System for
Customer Loyalty
Provide your bankers with a structured, repeatable approach to building and maintaining unbreakable customer bonds.
Your team’s success is your success. Give your Relationship Bankers the edge they need to increase customer NPS and loyalty. The Customer Captivation Code is a simple to follow step-by-step roadmap to help bankers...
Eliminate
Costly Customer
Churn
Equip your team with strategies to build relationships so strong, that customers become fiercely loyal, and never consider leaving.
Skyrocket Net Promoter Score
(NPS)
Learn the specific techniques that transform satisfied customers into enthusiastic promoters of your bank.
Drive Organic
Growth Through Unstoppable
Referrals
Turn loyal customers into powerful advocates, who actively bring in new ideal clients to your business.
Deepen Customer Engagement for Increased Wallet
Share
Discover how to move beyond transactional relationships and become your clients' trusted financial partner.
Master a Predictable System for Customer Loyalty
Provide your bankers with a structured, repeatable approach to building and maintaining unbreakable customer bonds.
Your team’s success is your success. Give your Relationship Bankers the edge they need to increase customer NPS and loyalty. The Customer Captivation Code is a simple to follow step-by-step roadmap to help bankers...
Eliminate Costly Customer Churn
Equip your team with strategies to build relationships so strong, that customers become fiercely loyal, and never consider leaving.
Skyrocket Net Promoter Score (NPS)
Learn the specific techniques that transform satisfied customers into enthusiastic promoters of your bank.
Drive Organic Growth Through Unstoppable Referrals
Turn loyal customers into powerful advocates, who actively bring in new ideal clients to your business.
Deepen Customer Engagement for Increased Wallet Share
Discover how to move beyond transactional relationships and become your clients' trusted financial partner.
Master a Predictable System for Customer Loyalty
Provide your bankers with a structured, repeatable approach to building and maintaining unbreakable customer bonds.
Here’s a sneak peek of what’s inside this powerful session:
High-Impact 60-Minute Training
A focused, expert-led session packed with practical strategies for building customer loyalty
Interactive "Loyalty Builder" Exercises
Hands-on activities designed to immediately apply the Customer Captivation Code
The Unbreakable Relationship Blueprint
A step-by-step guide to building lasting customer connections
NPS Enhancement Action Checklist
A practical tool to fast-track progress, and drive continuous improvement in customer satisfaction
Fillable Action Templates for
Fast Success
Follow the step-by-step roadmap, to implement a tangible Action Plan to move the dial immediately
Here’s a sneak peek of what’s inside this powerful session:
High-Impact 60-Minute Training
A focused, expert-led session packed with practical strategies for building customer loyalty
Interactive "Loyalty Builder" Exercises
Hands-on activities designed to immediately apply the Customer Captivation Code
The Unbreakable Relationship Blueprint
A step-by-step guide to building lasting customer connections
NPS Enhancement Action Checklist
A practical tool to fast-track progress and drive continuous improvement in customer satisfaction
Fillable Action Workbook and Templates for Fast Success
Follow the step-by-step roadmap, to implement a tangible Action Plan to move the dial immediately
Here’s a sneak peek of what’s inside this powerful session:
High-Impact 60-Minute Training
A focused, expert-led session packed with practical strategies for building customer loyalty
Interactive "Loyalty Builder" Exercises
Hands-on activities designed to immediately apply the Customer Captivation Code
The Unbreakable Relationship
Blueprint
A step-by-step guide to building lasting customer connections
NPS Enhancement Action Checklist
A practical tool to fast-track progress and drive continuous improvement in customer satisfaction
Fillable Action Workbook and Templates for Fast Success
Follow the step-by-step roadmap, to implement a tangible Action Plan to move the dial immediately
This Workshop is the Missing Piece to Your Team’s NPS Success
If you're seeing valuable customers slip away, requests for lower pricing, regular complaints, indifferent customers, or if you just want to keep moving from Good to Great, then your team could benefit from following The Customer Captivation Code.
This Workshop is the Missing Piece to Your Team’s NPS Success
If you're seeing valuable customers slip away, requests for lower pricing, regular complaints, indifferent customers, or if you just want to keep moving from Good to Great, then your team could benefit from following The Customer Captivation Code.
This Workshop is the Missing Piece to Your Team’s NPS Success
If you're seeing valuable customers slip away, requests for lower pricing, regular complaints, indifferent customers, or if you just want to keep moving from Good to Great, then your team could benefit from following The Customer Captivation Code.
Build Unbreakable, Lifelong Customer Relationships: Ensure your clients remain loyal and become long-term partners
Achieve Significant and Sustainable Increases in NPS: Transform customer satisfaction into enthusiastic advocacy
Generate a Consistent Stream of High-Quality Referrals: Turn loyal customers into your most effective marketing force
Deepen Customer Engagement for Maximum Value: Become your clients' go-to financial expert for all their needs
Implement a Predictable System for Customer Loyalty: Equip your team with a repeatable process for building lasting bonds
Build Unbreakable, Lifelong Customer Relationships: Ensure your clients remain loyal and become long-term partners
Achieve Significant and Sustainable Increases in NPS: Transform customer satisfaction into enthusiastic advocacy
Generate a Consistent Stream of High-Quality Referrals: Turn loyal customers into your most effective marketing force
Deepen Customer Engagement for Maximum Value: Become your clients' go-to financial expert for all their needs
Implement a Predictable System for Customer Loyalty: Equip your team with a repeatable process for building lasting bonds
Build Unbreakable, Lifelong Customer Relationships: Ensure your clients remain loyal and become long-term partners
Achieve Significant and Sustainable Increases in NPS: Transform customer satisfaction into enthusiastic advocacy
Generate a Consistent Stream of High-Quality Referrals: Turn loyal customers into your most effective marketing force
Deepen Customer Engagement for Maximum Value: Become your clients' go-to financial expert for all their needs
Implement a Predictable System for Customer Loyalty: Equip your team with a repeatable process for building lasting bonds
Book Your Team's Customer Captivation Code Workshop Now!
Book Your Team's Customer Captivation Code
Workshop Now!
Book Your Team's Customer Captivation Code Workshop Now!
With over 30 years of frontline and leadership experience across four countries, Jason has risen from his first banking job in the mailroom, to the C-Suite, leading relationship banking teams to exceptional success.
His passion for performance improvement, coaching, and customer captivation, drives him to share the best practices he’s learned during his journey, as well as from top-performing leaders and bankers he's met along the way.
Jason is the co-creator of the world’s only step-by-step, proven, results-guaranteed, performance uplift program for Relationship Bankers. He holds Bachelor’s and Master’s degrees in Commerce and Economics, is an internationally accredited Executive & Leadership Coach, and can be contacted for Consulting, Coaching or Team Training worldwide, directly via his Linkedin profile, or personal website www.jasonguy.au
With over 30 years of frontline and leadership experience across four countries, Jason has risen from his first banking job in the mailroom, to the C-Suite, leading relationship banking teams to exceptional success.
His passion for performance improvement, coaching, and customer captivation, drives him to share the best practices he’s learned along his journey, as well as from top-performing leaders and bankers he's met along the way.
Jason is the co-creator of the world’s only step-by-step, proven, results-guaranteed, performance uplift program for Relationship Bankers. He holds Bachelor’s and Master’s degrees in Commerce and Economics, is an internationally accredited Executive & Leadership Coach, and can be contacted for Consulting, Coaching or Team Training worldwide, directly via his Linkedin profile, or personal website www.jasonguy.au
With over 30 years of frontline and leadership experience across four countries, Jason has risen from his first banking job in the mailroom, to the C-Suite, leading relationship banking teams to exceptional success.
His passion for performance improvement, coaching, and customer captivation, drives him to share the best practices he’s learned along his journey, as well as from top-performing leaders and bankers he's met along the way.
Jason is the co-creator of the world’s only step-by-step, proven, results-guaranteed, performance uplift program for Relationship Bankers. He holds Bachelor’s and Master’s degrees in Commerce and Economics, is an internationally accredited Executive & Leadership Coach, and can be contacted for Consulting, Coaching or Team Training worldwide, directly via his Linkedin profile, or personal website www.jasonguy.au
Enjoy exclusive access to our FINBA Gold Banker Membership, featuring bite-sized video lessons, tools, PDFs, and eBooks, to mster exceeding KPIs, while working less hours, and having a better day at work!
©2025 Finance Business Academy | Privacy