Finance Business Academy, Finance, Business, Academy, Relationship Banker, Professional Development, US Banks, Australia Banks

Unlock Unbreakable Customer Loyalty:

The Customer Captivation Code Workshop - Unlock the Secrets to Increased NPS 

Empower your Relationship Bankers to build unbreakable customer relationships and never lose a customer again, by equipping them with the proven code that also dramatically increases NPS, and ensures lasting loyalty

Reserve Your Spot Today
Finance Business Academy, Finance, Business, Academy, Relationship Banker, Professional Development, US Banks, Australia Banks

Unlock Unbreakable Customer Loyalty:

The Customer Captivation Code Workshop - for Banking Success 

Equip your Relationship Bankers with the proven code to build lasting, unbreakable customer relationships,

dramatically increase NPS, and ensure they never lose a valuable client again.

Finance Business Academy, Finance, Business, Academy, Relationship Banker, Professional Development, US Banks, Australia Banks

Unlock Unbreakable Customer Loyalty:

The Customer Captivation Code Workshop - for Banking Success 

Equip your Relationship Bankers with the proven code to build lasting, unbreakable customer relationships, dramatically increase NPS, and ensure they never lose a valuable client again.

Reserve Your Spot Today

The Secrets of High-Performing

Relationship Bankers Revealed

This workshop provides a repeatable, structured approach, that transforms everyday customer interactions into long-term, trust-driven relationships — all while reducing stress and increasing efficiency.

Master the Art of

Trust-Based

Conversations

Your bankers will learn how to move beyond transactional conversations, and build authentic connections in minutes. By using strategic conversation frameworks, they’ll engage customers in ways that foster loyalty, increase referrals, and position them as trusted advisors. 

Implement a High-Impact Engagement

System

Forget random 'tick-box' customer check-ins. Your team will walk away with a structured, repeatable system, to ensure every interaction is meaningful, time-efficient, adds value, and drives real results—without adding to their workload.

Reduce Stress Through Smarter Portfolio

Management

Instead of feeling overwhelmed by an ever-growing client task list, Relationship Bankers will learn a 90-minute weekly rhythm that keeps them in control of their portfolios. They’ll manage time better, respond faster to client requests, prioritize high-value opportunities, and avoid burnout

Strengthen Client Loyalty with The

Loyalty Loop Formula

Keeping customers engaged between meetings is crucial.

We share the secret, proven method used by top bankers all around the world, to nurture relationships passively—ensuring customers feel valued, even when they aren’t actively interacting with their banker

Develop a Custom Action Plan for

Immediate Results

Knowledge without execution is wasted. That’s why every participant will create a 30-day action implementation blueprint during the workshop. They’ll know exactly how to apply what they’ve learned the very next day —leading to quick wins, and long-term success

The Secrets of High-Performing

Relationship Bankers Revealed

This workshop provides a repeatable, structured approach, that transforms everyday customer interactions into long-term, trust-driven relationships — all while reducing stress and increasing efficiency.

Master the Art of

Trust-Based Conversations

Your bankers will learn how to move beyond transactional conversations, and build authentic connections in minutes. By using strategic conversation frameworks, they’ll engage customers in ways that foster loyalty, increase referrals, and position them as trusted advisors. 

Implement a High-Impact Engagement System

Forget random 'tick-box' customer check-ins. Your team will walk away with a structured, repeatable system, to ensure every interaction is meaningful, time-efficient, and drives real results—without adding to their workload.

Reduce Stress

Through Smarter Portfolio

Management

Instead of feeling overwhelmed by an ever-growing client task list, Relationship Bankers will learn a 90-minute weekly rhythm that keeps them in control of their portfolios. They’ll manage time better, respond faster to client requests, prioritize high-value opportunities, and avoid burnout

Strengthen Client Loyalty with

The Loyalty Loop

Formula

Keeping customers engaged between meetings is crucial.

We share the secret, proven method used by top bankers all around the world, to nurture relationships passively—ensuring customers feel valued, even when they aren’t actively interacting with their banker

Develop a Custom Action Plan for Immediate Results

Knowledge without execution is wasted. That’s why every participant will create a 30-day action implementation blueprint during the workshop. They’ll know exactly how to apply what they’ve learned the very next day —leading to quick wins, and long-term success

The Secrets of High-Performing

Relationship Bankers Revealed

This workshop provides a repeatable, structured approach, that transforms everyday customer interactions into long-term, trust-driven relationships — all while reducing stress and increasing efficiency.

Master the Art of Trust-Based Conversations

Your bankers will learn how to move beyond transactional conversations, and build authentic connections in minutes. By using strategic conversation frameworks, they’ll engage customers in ways that foster loyalty, increase referrals, and position them as trusted advisors. 

Implement a High-Impact Engagement System

Forget random 'tick-box' customer check-ins. Your team will walk away with a structured, repeatable system, to ensure every interaction is meaningful, time-efficient, and drives real results—without adding to their workload.

Reduce Stress Through Smarter Portfolio Management

Instead of feeling overwhelmed by an ever-growing client task list, Relationship Bankers will learn a 90-minute weekly rhythm that keeps them in control of their portfolios. They’ll manage time better, respond faster to client requests, prioritize high-value opportunities, and avoid burnout

Strengthen Client Loyalty with The Loyalty Loop Formula

Keeping customers engaged between meetings is crucial.

We share the secret, proven method used by top bankers all around the world, to nurture relationships passively—ensuring customers feel valued, even when they aren’t actively interacting with their banker

Develop a Custom Action Plan for Immediate Results

Knowledge without execution is wasted. That’s why every participant will create a 30-day action implementation blueprint during the workshop. They’ll know exactly how to apply what they’ve learned the very next day —leading to quick wins, and long-term success

Why Forward-Thinking Bank Leaders Are Embracing the Customer Captivation Code

Your team’s success is your success. Give your Relationship Bankers the edge they need to increase customer NPS and loyalty. The Customer Captivation Code is a simple to follow step-by-step roadmap to 'wow' customers...

Eliminate Costly Customer Churn

Equip your team with strategies to build relationships so strong, that customers become fiercely loyal, and never consider leaving. 

Skyrocket Net

Promoter Score (NPS)

Learn the specific techniques that transform satisfied customers into enthusiastic promoters of your bank.

Drive Organic

Growth Through Unstoppable

Referrals

Turn loyal customers into powerful advocates, who actively bring in new ideal clients to your business.

Deepen Customer Engagement for Increased Wallet

Share

Discover how to move beyond transactional relationships, and become your clients' trusted financial partner. 

Master a Proven

System for

Customer Loyalty

Provide your bankers with a structured, repeatable approach to building and maintaining unbreakable customer bonds.

Why Forward-Thinking Bank Leaders Are Embracing the Customer Captivation Code

Your team’s success is your success. Give your Relationship Bankers the edge they need to increase customer NPS and loyalty. The Customer Captivation Code is a simple to follow step-by-step roadmap to help bankers...

Eliminate

Costly Customer

Churn

Equip your team with strategies to build relationships so strong, that customers become fiercely loyal, and never consider leaving. 

Skyrocket Net Promoter Score

(NPS)

Learn the specific techniques that transform satisfied customers into enthusiastic promoters of your bank.

Drive Organic

Growth Through Unstoppable

Referrals

Turn loyal customers into powerful advocates, who actively bring in new ideal clients to your business.

Deepen Customer Engagement for Increased Wallet

Share

Discover how to move beyond transactional relationships and become your clients' trusted financial partner. 

Master a Predictable System for Customer Loyalty

Provide your bankers with a structured, repeatable approach to building and maintaining unbreakable customer bonds.

Why Forward-Thinking Bank Leaders Are Embracing the Customer Captivation Code

Your team’s success is your success. Give your Relationship Bankers the edge they need to increase customer NPS and loyalty. The Customer Captivation Code is a simple to follow step-by-step roadmap to help bankers...

Eliminate Costly Customer Churn

Equip your team with strategies to build relationships so strong, that customers become fiercely loyal, and never consider leaving. 

Skyrocket Net Promoter Score (NPS)

Learn the specific techniques that transform satisfied customers into enthusiastic promoters of your bank.

Drive Organic Growth Through Unstoppable Referrals

Turn loyal customers into powerful advocates, who actively bring in new ideal clients to your business.

Deepen Customer Engagement for Increased Wallet Share

Discover how to move beyond transactional relationships and become your clients' trusted financial partner. 

Master a Predictable System for Customer Loyalty

Provide your bankers with a structured, repeatable approach to building and maintaining unbreakable customer bonds.

Inside This Power-Packed 60-Minute Session

Here’s a sneak peek of what’s inside this powerful session:

High-Impact 60-Minute Training

A focused, expert-led session packed with practical strategies for building customer loyalty

Interactive "Loyalty Builder" Exercises

Hands-on activities designed to immediately apply the Customer Captivation Code

The Unbreakable Relationship Blueprint

A step-by-step guide to building lasting customer connections

NPS Enhancement Action Checklist

A practical tool to fast-track progress, and drive continuous improvement in customer satisfaction

Fillable Action Templates for

Fast Success

Follow the step-by-step roadmap, to implement a tangible Action Plan to move the dial immediately

Inside This Power-Packed

60-Minute Session

Here’s a sneak peek of what’s inside this powerful session:

High-Impact 60-Minute Training

A focused, expert-led session packed with practical strategies for building customer loyalty

Interactive "Loyalty Builder" Exercises

Hands-on activities designed to immediately apply the Customer Captivation Code

The Unbreakable Relationship Blueprint

A step-by-step guide to building lasting customer connections

NPS Enhancement Action Checklist

A practical tool to fast-track progress and drive continuous improvement in customer satisfaction

Fillable Action Workbook and Templates for Fast Success

Follow the step-by-step roadmap, to implement a tangible Action Plan to move the dial immediately

Inside This Power-Packed

60-Minute Session

Here’s a sneak peek of what’s inside this powerful session:

High-Impact 60-Minute Training

A focused, expert-led session packed with practical strategies for building customer loyalty

Interactive "Loyalty Builder" Exercises

Hands-on activities designed to immediately apply the Customer Captivation Code

The Unbreakable Relationship

Blueprint

A step-by-step guide to building lasting customer connections

NPS Enhancement Action Checklist

A practical tool to fast-track progress and drive continuous improvement in customer satisfaction

Fillable Action Workbook and Templates for Fast Success

Follow the step-by-step roadmap, to implement a tangible Action Plan to move the dial immediately

This Workshop is the Missing Piece to Your Team’s NPS Success

If you're seeing valuable customers slip away, requests for lower pricing, regular complaints, indifferent customers, or if you just want to keep moving from Good to Great, then your team could benefit from following The Customer Captivation Code.

This Workshop is the Missing Piece to Your Team’s NPS Success

If you're seeing valuable customers slip away, requests for lower pricing, regular complaints, indifferent customers, or if you just want to keep moving from Good to Great, then your team could benefit from following The Customer Captivation Code.

This Workshop is the Missing Piece to Your Team’s NPS Success

If you're seeing valuable customers slip away, requests for lower pricing, regular complaints, indifferent customers, or if you just want to keep moving from Good to Great, then your team could benefit from following The Customer Captivation Code.

Key Outcomes: What Your Team Will

Walk Away With

Build Unbreakable, Lifelong Customer Relationships: Ensure your clients remain loyal and become long-term partners

Achieve Significant and Sustainable Increases in NPS: Transform customer satisfaction into enthusiastic advocacy

Generate a Consistent Stream of High-Quality Referrals: Turn loyal customers into your most effective marketing force

Deepen Customer Engagement for Maximum Value: Become your clients' go-to financial expert for all their needs

Implement a Predictable System for Customer Loyalty: Equip your team with a repeatable process for building lasting bonds

Key Outcomes: What Your Team Will Walk Away With

Build Unbreakable, Lifelong Customer Relationships: Ensure your clients remain loyal and become long-term partners

Achieve Significant and Sustainable Increases in NPS: Transform customer satisfaction into enthusiastic advocacy

Generate a Consistent Stream of High-Quality Referrals: Turn loyal customers into your most effective marketing force

Deepen Customer Engagement for Maximum Value: Become your clients' go-to financial expert for all their needs

Implement a Predictable System for Customer Loyalty: Equip your team with a repeatable process for building lasting bonds

Key Outcomes: What Your Team Will

Walk Away With

Build Unbreakable, Lifelong Customer Relationships: Ensure your clients remain loyal and become long-term partners

Achieve Significant and Sustainable Increases in NPS: Transform customer satisfaction into enthusiastic advocacy

Generate a Consistent Stream of High-Quality Referrals: Turn loyal customers into your most effective marketing force

Deepen Customer Engagement for Maximum Value: Become your clients' go-to financial expert for all their needs

Implement a Predictable System for Customer Loyalty: Equip your team with a repeatable process for building lasting bonds

Ready to Unlock Unbreakable Customer Loyalty? Let's Crack the Code!

Book Your Team's Customer Captivation Code Workshop Now!

Ready to Unlock Unbreakable Customer Loyalty? Let's Crack the Code!

Book Your Team's Customer Captivation Code

Workshop Now!

Ready to Unlock Unbreakable Customer Loyalty? Let's Crack the Code!

Book Your Team's Customer Captivation Code Workshop Now!

Meet Jason.

With over 30 years of frontline and leadership experience across four countries, Jason has risen from his first banking job in the mailroom, to the C-Suite, leading relationship banking teams to exceptional success.

His passion for performance improvement, coaching, and customer captivation, drives him to share the best practices he’s learned during his journey, as well as from top-performing leaders and bankers he's met along the way.

Jason is the co-creator of the world’s only step-by-step, proven, results-guaranteed, performance uplift program for Relationship Bankers. He holds Bachelor’s and Master’s degrees in Commerce and Economics, is an internationally accredited Executive & Leadership Coach, and can be contacted for Consulting, Coaching or Team Training worldwide, directly via his Linkedin profile, or personal website www.jasonguy.au

Connect with Jason
Jason Guy, The Bankers Coach
Jason Guy, The Bankers Coach

Meet Jason.

With over 30 years of frontline and leadership experience across four countries, Jason has risen from his first banking job in the mailroom, to the C-Suite, leading relationship banking teams to exceptional success.

His passion for performance improvement, coaching, and customer captivation, drives him to share the best practices he’s learned along his journey, as well as from top-performing leaders and bankers he's met along the way.

Jason is the co-creator of the world’s only step-by-step, proven, results-guaranteed, performance uplift program for Relationship Bankers. He holds Bachelor’s and Master’s degrees in Commerce and Economics, is an internationally accredited Executive & Leadership Coach, and can be contacted for Consulting, Coaching or Team Training worldwide, directly via his Linkedin profile, or personal website www.jasonguy.au

Meet Jason.

With over 30 years of frontline and leadership experience across four countries, Jason has risen from his first banking job in the mailroom, to the C-Suite, leading relationship banking teams to exceptional success.

His passion for performance improvement, coaching, and customer captivation, drives him to share the best practices he’s learned along his journey, as well as from top-performing leaders and bankers he's met along the way.

Jason is the co-creator of the world’s only step-by-step, proven, results-guaranteed, performance uplift program for Relationship Bankers. He holds Bachelor’s and Master’s degrees in Commerce and Economics, is an internationally accredited Executive & Leadership Coach, and can be contacted for Consulting, Coaching or Team Training worldwide, directly via his Linkedin profile, or personal website www.jasonguy.au

Jason Guy, The Bankers Coach